Refund policy

Refund Policy

At Quick Caf & Co, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

Returns

Due to the nature of food and beverage products, we are unable to accept returns of opened or used coffee products.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your order.

Eligibility

To be eligible for a replacement or refund:

• The product must be unopened and unused.
• The item must be in its original packaging.
• Proof of purchase is required.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please email us with:

• Your order number
• Photos of the item and packaging
• A brief description of the issue

We'll review your request and provide a replacement or refund if approved.

Refund Processing

Approved refunds will be issued to the original payment method within 5–10 business days, depending on your payment provider.

Contact

If you have any questions regarding your order, please contact our customer support team.